Refund policy

Thank you for shopping with us!

Please be aware that all sales are final. Once an order has been placed and processed, we are unable to offer returns or refunds.

Please ensure that you check your order thoroughly before finalizing your purchase. If you have any questions or concerns about a product, don’t hesitate to reach out to us before placing your order.

By completing your purchase, you acknowledge and agree to this policy.

 

Shipping Provider

Once an order has been shipped, we are not responsible for delays, delivery issues, lost packages, or other problems caused by the shipping carrier.

Customers are responsible for entering a complete and accurate shipping address at checkout. If an incorrect or invalid address is provided, we may be unable to make changes after the order has been processed or shipped.

If a package is returned to us because of an incorrect or invalid address, the customer must contact us by email regarding the order. Once we receive and inspect the returned package, we will process a refund.

Refunds will cover the amount paid for the items only. Original shipping fees are non-refundable.

 

Chargeback Dispute Policy

If you experience an issue with your order, please contact us first so we have an opportunity to resolve the matter before filing a chargeback with your bank or payment provider.

Chargebacks believed to be fraudulent, misleading, or filed after an order has been successfully delivered may be investigated and disputed. Supporting evidence may include order details, customer communication, shipping confirmation, tracking records, and proof of delivery.

We reserve the right to refuse future orders or block customers who misuse the chargeback process or attempt to fraudulently dispute a legitimate purchase.

By placing an order through our website, you confirm that you have reviewed and agreed to all store policies listed on this site.

We appreciate your understanding and support.